Terms & Conditions

Deposits
On booking a 1st night deposit Non refundable would be required to confirm booking, if 7 days or more a 30% deposit Non refundable would be required.

Balance to be paid on arrival.

Cancellation Policy
In the event of any cancellation, or part cancellation, or failure to arrive on the agreed date, for whatever reason including illness, a cancellation charge will be levied. (Please note that all deposits are non refundable).

We strongly recommend that guests take out Cancellation Holiday Insurance.

Termination Policy
Watersedge Guest House reserves the right, at its discretion, to terminate, without notice, an individuals stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others (Please note that non compliance of our strict non smoking policy would constitute termination) In such circumstances any outstanding account must be settled, no refunds will be made.

Payment
Payment of final accounts and deposits are acceptable by cash, Cards or Bank Transfer.

Consumption of food: Is not allowed in bedrooms only in dining area

Non Smoking & Pets
Smoking is not permitted within any part of Watersedge Guest House, only designated area, seating area at the front of the house.

Please note that any offending guests will be asked to leave immediately and will be liable for professional cleaning of room and outstanding balance for nights booked but not taken through early departure.
Pets are not permitted on beds or furniture in the house. Or left unattended in rooms only during breakfast time.

Damages
 In the event of spoilage to furnishings and bedding you will be liable to be charged for Damages by either professional cleaning costs or cost of replacement if the former is unsuccessful or inappropriate. We have a right to charge card payments as nescessary.

Departure
Guests are requested to vacate rooms by 10.30am on morning of departure.

Faults & Complaints
Any faults or complaints must be reported to the management at the time of the occurrence. Any complaints received after the event will not be accepted.

In the event of any major failure of any equipment, property or utilities, this will be dealt with as speedily as possible.

The management cannot be held responsible for any inconvenience caused. All equipment and property is maintained on a regular basis.